Special booking conditions for the »Semper Essenz« series
Your tickets already purchased for the original events from the start of the season until 31 October 2020 will no longer be valid.
For the performances of the »Semper Essenz« series the following booking conditions apply:
- Tickets can only be booked if you provide your customer data.
- Tickets are not transferable. Only personalized tickets are permitted.
- A maximum of two people can sit next to each other. Two seats next to each other can only be occupied by persons of the same household or by two friends.
Internet ticket sales
On semperoper.de it is possible to book up to 15 tickets for the performances using your credit card or by means of the payment system giropay. Concessions are unavailable for online bookings. The purchase is offered by the company tickets.com to their terms and conditions. There is a system fee of 4 Euro per ticket.
Print@Home / Smartphone-Ticket
The easiest and fastest way to get hold of your tickets: Using the Print@Home system you can easily and securely purchase and print your desired tickets and gift vouchers by visiting semperoper.de. Moreover you can download your ticket on your Smartphone. A unique QR-Code ensures the validity of your tickets.
Ticket order by phone, e-mail and fax
Phone +49 351 4911 705 Visitor Service
Phone +49 351 4911 718 Group Service
Fax +49 351 4911 700
We are happy to take your ticket reservations by phone, e-mail or in person at our box office in the Schinkelwache. Please provide the following details with your order: the desired performance (date & time), number of required tickets, preferred seating category, customer number (if available), your name and address as well as your telephone number or email address. Payment can be made by bank transfer upon receipt of invoice, by credit card or in person at the box office. Payment upon receipt of invoice is no longer possible three weeks or less before the performance; in this case tickets must be purchased by credit card or directly at the box office.
All bookings are binding and will be confirmed in writing.
Ticket delivery / collection and Evening Box Office
If requested, tickets will be sent by post as soon as payment is received. If there is insufficient time for postal delivery (10 days or less before the scheduled performance date) your tickets will be held at the evening box office under your name, customer number or the specified order number. Proof of purchase is required (order confirmation, email confirmation, etc) and tickets should be collected no later than 30 minutes before the performance. Prepaid tickets can also be sent as Print@Home tickets by email on request.
The Evening Box Office in the Semperoper opens 1 hour before the scheduled performance. Due to corona-related hygiene rules, standing room is currently not available at the box office. Please note that tickets can only be purchased at the evening box office if you provide your customer data.
The Evening Box Office in Semper Zwei and in the Ballet Hall opens 1/2 hour before the scheduled performance.
Paid tickets cannot be returned or exchanged. It is possible to give cards in commission from 3 months up to 2 working days before the respective event date. This option will only be offered if there are less than 300 remaining tickets (with the exception of the commission regulations within the scope of the subscription conditions and group conditions). This regulation does not apply to exclusive events, third-party events and guest performances. Tickets can only be accepted on commission if they are in their original form. If tickets have been taken in commission, this cannot be cancelled. The Semperoper Dresden is not obliged to offer these tickets primarily for resale. No guarantee can be given for the resale or refund of the ticket price. The invoicing is generally made after the performance. The commission fee per resold ticket is 10 percent of the ticket price (minimum 6 Euro per ticket). Tickets that are not resold will be returned to you.
Ticket returns due to cancelled perfomances until 31 October 2020
All performances of the Saxon State Theatres until 31 October 2020 are cancelled. We will refund in full the price of your tickets for all cancelled performances. For this we need some details, which can be supplied using the form for ticket returns.
Although we will do our best to process your refund as quickly as possible, it may take us until autumn to successively deal with all requests. In this regard, we kindly ask for your patience.
Seats and prices
ERV Ticket insurance
With ERV ticket insurance you can quickly and inexpensively insure your purchased ticket(s), including any fees, for your planned visit to the opera. The insurance is offered through a separate contract with ERV. Coverage begins with your agreement to purchase the insurance offer, at the earliest however with the acquisition of the ticket and ends with expiry of the indicated event. Please note that tickets can only be insured within 3 working days of the date of ticket purchase.
Click here for ticket insurance
Supertitles are a complementary service to which there is no claim. They are not part of the ticket price. If a performance is not accompanied by supertitles or if the supertitles cannot be read or only partially read from some seating areas, there is no entitlement to a ticket refund or concession.