Group Service

For groups, corporate customers and tour operators of 10 persons or more, the following sales conditions apply for performances at the Semperoper Dresden (these terms and conditions do not apply to third-party events and guest performances).

Terms for early bookings
For bookings made at least 5 months before the performance, a 10% deposit will be charged, the amount is due 4 months before the performance and will be credited to the final invoice. You will receive the final invoice 3 months before the performance with a payment deadline of 4 weeks. The deposit of 10 per cent of the ticket price is not an additional charge. The deposit will be deducted accordingly from the final invoice.

General terms of conditions
Full payment is due less than 5 months before the performance. The payment period is based on the respective performance date and is a maximum of 8 weeks. An option extension beyond the due date stated on the invoice is not possible.
Please note that the reserved tickets will automatically go back on sale after the first option period has expired without your confirmation if no payment has yet been made.

Ticket returns 
There is no charge on reductions or cancellations of group bookings prior to deposit payment. Please inform us in writing of any such changes. A reduction in the number of reserved tickets made between the deposit payment and final payment date shall entail a cancellation fee of two euros per ticket. This fee will be deducted from the deposit.

Commission
The Semperoper Dresden may take back some tickets for resale on commission without any legal obligation. In particular, the Semperoper Dresden is not obliged to offer such tickers for prioritized sale. Any income from sold tickets will be paid after the event. The commission fee per resold ticket is 10% of the ticket price (minimum of  6 Euro per ticket). Any unsold tickets will be returned to you by mail.
 

You would like to visit a performance with your youth group or school class? Kindly submit your ticket request for groups of children, young people or students in writing to our visitor service:

Semperoper Dresden
Sales & Service  
Petjula Schanze
Theaterplatz 2
01067 Dresden
tickets-schulen@semperoper.de

Tour operators, corporate and group customers are permitted to use image material free of charge, exclusively for the purpose of promoting performances, in conjunction with a ticket booking made via the Semperoper’s Corporate and Group Service. Please register with the Group Service Image Pool, ideally quoting your booking reference number, which will enable us to link the images to your booking(s) more quickly.

Please note the following information regarding registration:

1. The system does not accept duplicate email addresses. If you use generic email addresses (e.g. info@..., etc.), these can only be used once per user or contact person.

2. You must accept the privacy policy and the new, updated terms of use in order to submit your registration. Please pay particular attention to point (8) regarding the sharing of photographs provided with third parties.

3. Once your registration has been confirmed, the request to activate your access will be sent to our Group Service team and checked. Ideally, you will have provided an order number for a performance that has not yet taken place when registering.

4. As soon as we have confirmed your registration and activated your access, you will receive an email at the address provided during registration. You should then be able to log in to the image pool without any problems using the email address and the password you have chosen.

5. Please note that at the end of the season (31 July), access details are automatically deleted by the system, and you will need to re-register for the new season from 1 August.

For all other usage requests, please contact the Group Service at gruppen@semperoper.de. 

The detailed General Terms and Conditions can be viewed at the box office in the Schinkelwache, in the lower Rundfoyer in the Semperoper and online at semperoper.de/en/terms-and-conditions.