Service

Ticket returns

Dear visitors,

All performances of the Saxon State Theatres until 31 October 2020 are cancelled. We will refund in full the price of your tickets for all cancelled performances. For this we need some details, which can be supplied using the form below. 

Although we will do our best to process your refund as quickly as possible, due to the large number of ticket cancellations it may take us a while to successively deal with all requests. Please refrain from making inquiries, also to ensure that the refund is processed as quickly as possible. In this regard, we kindly ask for your patience.

Note on ticket returns

Please fill out the following form online or download it as a PDF and send the printed and completed form to:

Semperoper Dresden
Sales and Service
Theaterplatz 2
01067 Dresden

You can choose between a refund in the form of a voucher or a cash refund by bank transfer; alternatively, you can decide to donate the ticket price.

  • Semperoper vouchers are valid for three years and can be redeemed for almost all events of the Semperoper Dresden (apart from for exclusive events, non-subscription events and guest performances).
  • If you would like us to transfer the refund, please give us details of your bank account.
  • You can also donate the ticket price. This money will benefit the »New ways of interaction« project of our Semperoper Education department. 

Sample tickets: 1 = Customer number, 2 = Order number

Form for ticket refunds

Please enter IBAN without spaces

* Required

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